President's message

The past year saw a significant increase in visitor numbers and an impressive and unprecedented expansion of activities at the Museum.

Works have commenced on making the onsite archaeological excavation accessible to the public and the development of an exhibition area for the excavation’s portable finds. The objective of these works is to establish a new museum experience that will provide visitors with the view of the authentic remains of ancient Athens and a diverse range of exhibits evidencing the daily lives of the long past inhabitants within the setting in which they were originally used. Visitors will have the opportunity to have a truly unique experience of the daily life of ancient Athenians.

In early 2018 the implementation of a program of digitalization of the Museum’s exhibits commenced. Intended for web based and onsite use, a series of thematic videos presenting the history of the Acropolis and other significant content, an interactive catalogue of exhibits, a large number of children’s applications but also the digitalization of records and the diaries from the onsite archaeological excavation are all underway.

The Acropolis Museum realized two significant exhibitions. The first focused on the presentation of ‘emotions’ in exhibits from antiquity. The exhibition was presented for the first time at the Onassis Cultural Centre in New York followed by its presentation in a totally newly designed setting at the Acropolis Museum. The cooperation with the Onassis Foundation Athens and the three exhibition curators was both substantial and creative.

The second exhibition which had Eleusis, and in particular the Great Mysteries as its subject, was produced in cooperation with the Ephorate of Antiquities of West Attica. The exhibits were set against a specially designed environment that alluded to the interior of the Eleusinian Initiation Hall (the Telesterion). The archaeological site of Eleusis and the ancient route taken along the Sacred Way to it, considered essential elements for such an exhibition, were presented through an information rich video that was projected in the exhibition gallery.

In 2017 the Acropolis Museum commenced its cooperation with two of the most significant museums of China, the Shanghai Museum and the Palace Museum of the Forbidden City in Beijing. Arising from this, two emblematic works of the Acropolis Museum were presented at the Shanghai Museum, and two masterpieces of Chinese art came from Shanghai to Athens. The two exhibitions were accompanied by displays of Greek marble sculpting and Chinese painting respectively. At the same time, agreement was reached with the Palace museum for the preparation of an exhibition of the private palace rooms of the Emperor Qianlong, exhibits of which will leave the Forbidden City for the first time. The exhibition is also part of the activities of the Greece – China Year of the Ministry of Culture.

The Museum continued to produce information videos for visitors: in the Parthenon Gallery a video about the tumultuous adventures of the Sculptures of the temple is now presented together with a second video that takes visitors on a walk along the slopes of the Acropolis.

To maintain the Museum building that receives over 1.5 million visitors annually in good and operational condition, a wide range of conservation and repairs were undertaken including works on the large expanses of glass and on the electromechanical infrastructure.

Particular care was taken to renew and update the equipment and machinery in the food preparation area of the Museum restaurant. Finally, works on the preparation of the two corner buildings located on the Museum site and planned to house an archaeological library and cast copy production workshop, progressed substantially.

The Acropolis Museum continues its course, developing its capacities to meet the increased expectations of visitors and to plan its future dynamically.

Once more Museum staff, permanent, those with open ended contracts and the seasonal staff, all met the demands of their work in an exemplary fashion.

Dimitrios Pandermalis

President, Board of Directors

June 2018

President - Board of Directors

President

Dimitrios Pandermalis
Professor of Archaeology

Members

Giorgos Kaminis
Mayor of Athens

Nikolaos Stambolidis
Professor of Archaeology

Kyriakos Katzourakis
Painter, Professor of Fine Arts

Konstantinos - Augoustos Rizos
Lawyer

Nikolaos Damalitis
Civil Engineer

Kathy Paraschi
Architect Engineer

Eleni Banou
Director, Ephorate of Antiquities of Athens

Manolis Korres
Academician, President of the Committee for the Restoration of the Acropolis Monuments

The duties of the President and the Board of Directors have been defined by Law 3711/2008.

President’s Office

The President’s Office provides support to the President and the Board of Directors in the development and implementation of Museum policy, the development and review of the Museum’s strategic and operational objectives, and the monitoring and implementation of these objectives. It also provides support to the President and the Board in the selection of administrative and management systems of the Museum’s human resources. The President’s Office is responsible for circulating Board meeting agendas to the Board’s members and for their timely notification. It keeps the minutes of the Board meetings and maintains a record of the minutes and decisions taken.

Secretariat Services

The Secretariat is responsible for maintaining the Museum’s electronic mail management system and for the receipt, recording, distribution and processing of incoming and outgoing correspondence, telegrams, telex and e-mail, and for the maintenance of the Museum’s General Archive. It provides secretarial support to the Museum’s departments, and undertakes the execution of administrative tasks (typing, data entry, and document reproduction), signature verification, copy certification and any other duty assigned to it by decision of the President. The Secretariat manages all external, administrative tasks required to meet the needs of the Museum, and the establishment, filing and updating of archives for issues of the Official Journal of the Hellenic Republic and the Official Journal of the European Union (EU).

Permanent Exhibitions Department

The Department’s role is the protection, research and presentation of exhibits to visitors and other interested groups, as well as the recording and documentation of the works in the collections and their general management in accordance with principles of modern museology. The Department is divided into separate units corresponding to the Museum’s collections, and headed by an archaeologist who is responsible for its coordination.

Department of Antiquities Conservation

The role of the Antiquities Conservation Department is to ensure the effective conservation of the sculptural, ceramic and metal works in the collections and storerooms, to improve the exhibition of the works with innovative display solutions, to participate in research programs and to produce reproductions of the exhibits for retail sales in the Museum Shops. The workshop is comprised of the following units: Marble Conservation, Ceramics Conservation, and Conservation of Metal and Other Artefacts.

Department of Education and Learning

Α. Education Team
The role of the Education Team is the development, preparation and conduct of educational programs for school groups, as well as for school-age children and their families. It includes the preparation and publication of all types of educational material and the conduct of training seminars for teachers. The Museum collaborates in this area with the scientific staff of the Acropolis Restoration Service (YSMA).

B. Archaeologist-Hosts
The Museum Archaeologist-Hosts are available daily to communicate with visitors in the exhibition galleries and through a range of programs tailored to specific population groups. This program aims to encourage visitor engagement with the exhibits and the Museum overall.

Communications and Promotion Department

The role of the Acropolis Museum’s Communications and Promotion Department is to promote the Museum in Greece and abroad. The development and successful implementation of effective external communications includes, among other things, the Museum’s website, electronic newsletters, publications, and communication in writing with the general public and the media. It requires ongoing collaboration with other staff members and departments of the Museum, and contributes to the Museum’s general communications policies. The role of the Communications and Promotion Department also includes the management of requests received from institutions for the use or hire of the Museum’s public spaces, planning and overall supervision of events, and the processing of applications for filming, video recording and photography permits.

New Media Department

The role of the New Media Department is to coordinate and undertake responsibility for all matters related to the digitalisation of the Museum collection and related communication media. It manages the input of material and content for the website, social media, podcasts and other multimedia applications.

Front of House Department

The role of the Front of House Department is to ensure the smooth reception and flow of visitors to all service points on the ground-floor, to ensure the orderly sale and procurement of Museum tickets to visitors, to create a welcoming environment for visitors and to provide high-quality services. Reception services are divided as follows: (i) Ticketing, (ii) Information, (iii) Visitor Bookings and (iv) Switchboard and Information Service.

Department for Service Quality

The Department for Service Quality is concerned with quality services to the public. More specifically, it is responsible for the management, preparation and maintenance of records and statistics, the preparation of guidelines for the public and updating Museum manuals and guidelines, the processing of permission for guided tours and the provision of services to VIP guests, the management of replies to visitor communications, the collection, analysis and preparation of reports on Museum visitor data, and support to Museum visitor surveys. The Department’s services are divided as follows: (i) Research and Evaluation Services, and (ii) Service Request Management.

Human Resources Department

The role of the Human Resources Department includes the monitoring of staff working hours and the planning and organisation of staff development and training of Museum staff. It also ensures that personnel are kept informed of training and development activities, and materials. It provides administrative support in all personnel matters, and other administrative issues that may arise.

Commercial Department

The Commercial Department has overall responsibility for retail sales in the Museum shops, the monitoring of sales, the development and promotion of Museum Shop products, and all other matters relating to the sales process. It provides high-quality services to visitors and develops proposals for innovative products that reflect the quality of the Museum’s exhibits. It is also responsible for the warehouse management. The Commercial Department services are divided as follows: (i) Commercial Management, (ii) Shops, and (iii) Warehousing.

Accounts Department

The Museum’s Accounts Department organises, undertakes and oversees maintenance of the Museum’s accounts books, records and procedures required by law for its accounting and financial services. It also prepares the Museum’s budget and administers the payroll. Accounts Department services are divided as follows: (i) Finance and Budget Management, (ii) Procurement and (iii) Payroll.

Security Department

The role of the Security Department is to supervise the Museum (exhibition and other spaces) ensuring the smooth operation and the protection of the exhibits and visitors from any kind of harm. Furthermore, it is responsible for the safety of the exhibits and visitors in the event of fire and natural disasters. Its role also includes the management and supervision of all the entrances and exits of the Museum and the cloakroom. It provides support on security matters during events that take place at the Museum, organised by third parties. Security Department services are divided as follows: (i) Day Shift (which includes the cloakroom area), (ii) Night Shift and (iii) Control Room.

Technical Services Department

The role of the Technical Service is to ensure the efficient maintenance and operation of the mechanical, electrical and electronic installations of the Museum and all building maintenance. Maintenance includes ensuring the efficient operation of all installations and systems, regular preventive maintenance, the resolution and repair of faults, and the on-site presence of highly-skilled technical staff. The Museum’s Technical Services Department is divided into: (i) Maintenance of Electrical / Mechanical Installations, (ii) Maintenance of Buildings and Surrounds, (iii) Cleaning Services and (iv) Information Technology Support.

Medical Service

Medical services provided by the Museum’s doctor include preventive and primary care for staff, and first aid care in case of emergency, for visitors. The doctor also acts in an advisory capacity on matters of first aid training for Museum personnel and provides support to the Museum on initiatives promoting good healthcare and prevention practices in order to avoid the occurrence of injuries at the Museum.